Borrower FAQs on Direct Forgiveness
- Where can I access a user guide for borrower direct forgiveness?
- How do I get help?
- How do I correct a mistake?
- Will I need to submit documentation?
- Which covered period should I choose?
- Direct Forgiveness User Guide in Additional Languages
- Eligible Payroll Costs
- Where can I find my SBA Loan number?
- Gross Receipts
- For a Second Draw PPP loan, what documentation can I provide to document a 25% revenue reduction?
- What file formats are supported for uploading supporting documentation?
- How can I look up my SBA PPP Loan Number?
- Should I use my EIN, SSN or ITIN?
- What is the difference between my Lender PPP Loan Number and my SBA PPP Loan Number?
- I forgot my Username. How do I retrieve it?
- I forgot my Password. How do I retrieve or reset it?
- I forgot which email I used to register my account. How do I retrieve it?
- Can I submit forgiveness applications for multiple loans using the same account?
- How do I save my progress?
- If I received a loan increase, which amount do I put in the PPP Loan Amount field?
- For the Demographic Details section, how is "Principal" defined?
- I see a yellow notice about my forgiveness amount on the Summary tab. Can I still submit?
- Who can sign the forgiveness application via DocuSign?
- Why does the DocuSign form only list one principal?
- I noticed errors on my DocuSign form. How do I make corrections?
- How do I save a copy of the application?
- Why is my application in E-Signature Processing status?
- Will I be able to resubmit after I withdraw my application?
- How can I withdraw my application?
- How do I return to the main screen?