SBA will only permit borrowers to use the Platform that the lender has indicated may have access to the Platform. The lender can update the list of permitted borrowers.
The lender retains the responsibility for making the forgiveness decision. If the lender has allowed the borrower to submit a forgiveness application via the Platform and also accepts a forgiveness application submitted directly to the lender, the lender will decide which application to decision.
Additionally, lenders may submit a forgiveness payment correction through the Platform:
- From inside the Platform, on the Forgiveness landing page, click on "Request Payment Correction" from the vertical menu on the left of the screen.
- Enter the SBA PPP Loan Number and follow instructions.